Naturoville Health Company respects your right to privacy. Any personal information that is shared like name, date of birth, address, marital status, medical history, telephone number, credit card particulars etc, shall be entitled to privacy and kept confidential and shall not be used/disclosed by it, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information to comply with the law, to protect ours or others rights, property or safety. Naturoville Health Company reserves its rights to collect, analyse and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice. While Naturoville Health Company assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment. Naturoville Health Company reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user-friendly.

All confirmations are subject to receipt of cheque / bank deposit / credit card authorization form / wire transfer / travel company voucher. The above must be received at least 15 days prior to check-in. For bookings made less than 15 days prior to arrival, the above must be received within 3 working days of making the reservation or else the reservation will be released automatically. In case of a credit card authorization, the card will only be charged in the event of a cancellation charge, if any. In case of a wire transfer, the refund will be processed after deduction of the cancellation charges if any. No charges will be deducted for cancellation made more than 10 days before arrival. Else cancellation charges are applicable as follows: 10 days before arrival - Charge 50% of full amount 3 days before arrival - Charge 100% of full amount No show & early check out - Charge 100% of full amount One night retention will be charged if any amendment is made less than 10 days prior to arrival.